This article explores the intersection of artificial intelligence and cultural heritage, anchored by a vivid firsthand encounter with a historic artifact from Singapore’s Peranakan Museum, showcased at the inaugural OpenAI Forum in Singapore. Author Kush Amerasinghe recounts an experience with a centuries-old kamcheng pot, brought to life through a conversational AI developed by the Paris-based startup Ask Mona. The AI, embedded in a museum exhibit, offered rich historical and cultural insights—an interaction that sparked deeper reflection on the promise and limits of AI in authentically representing and preserving human culture. At the heart of Amerasinghe’s reflection is a core tension in cultural AI: balancing the specificity of deeply rooted traditions with the universality needed for scale and accessibility. He cautions against the risk of cultural “McDonald’s-ization”—the reduction of complex heritage into generic, globally palatable experiences. To counter this, the article advocates for new AI models that embed cultural multiplicity, foster ongoing community collaboration, and uphold ethical approaches that honor local knowledge systems. Ultimately, Amerasinghe makes the case for an AI future rooted in cultural humility—where technology does not claim authority over heritage but instead sparks curiosity, encourages connection, and supports deeper learning. By embracing diverse perspectives and openly acknowledging its limitations, AI can act as a bridge to authentic cultural engagement, rather than a replacement for it.

At the OpenAI Forum’s debut event in Asia, a groundbreaking collaboration with the Peranakan Museum, Singapore’s National Heritage Board, and Ask Mona demonstrated how AI can transform cultural engagement. Visitors now interact directly with artifacts through personalized, multilingual dialogues, highlighting AI’s potential to democratize access to heritage, deepen curiosity, and spark civic belonging.