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Technical Success Office Hours (December 2024)

Kevin Alwell
James Hills
Kevin Alwell & James Hills

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Siya Raj Purohit
Jake Cook
Natalie Cone
Siya Raj Purohit, Jake Cook & Natalie Cone · Nov 21st, 2024
The OpenAI Forum hosted an engaging session titled "Harvard’s AI-Enhanced Classroom: Revolutionizing Learning with Custom GPTs", featuring Jake Cook from Harvard Business School and Siya Raj Purohit from OpenAI. Siya provided insights into AI-native universities, showcasing how ChatGPT transforms education at individual, team, and institutional levels. Jake presented real-world applications of AI in his classroom, emphasizing creative experimentation, personalized learning, and the power of play to unlock students' potential. The event highlighted innovative uses of AI, including custom GPTs for dynamic teaching and adaptive learning, fostering both efficiency and critical thinking. The discussion underscored AI's role in reshaping education and left participants with actionable insights and strategies for adoption.
# Higher Education
# Future of Work
# AI Adoption
1:13:03
James Hills
Mandeep Singh
Ilan Bigio
James Hills, Mandeep Singh & Ilan Bigio · Nov 18th, 2024
This event focused on multi-agent orchestration, featuring the open-source framework Swarm for building scalable AI workflows. Experts James, Mandeep, and Ilan discussed best practices for implementing agents, starting with single-agent systems and scaling to multi-agent networks for complex, hierarchical tasks. Swarm emphasizes simplicity, transparency, and control, offering a lightweight, stateless approach for prototyping. The team shared examples like Klarna (single-agent success) and T-Mobile (multi-agent hierarchy) to highlight practical applications. A demo showcased Swarm’s ability to create autonomous research assistants that reduce human effort. The session ended with a Q&A, emphasizing evals, customization, and the evolving role of AI in automation.
# Technical Support & Enablement
# AI Literacy
58:34
Lois Newman
Aaron Wilkowitz
Lois Newman & Aaron Wilkowitz · Oct 25th, 2024
The webinar, part of the ongoing ChatGPT Enterprise Learning Lab series, featured Ben Kinsella, a member of OpenAI’s Human Data Team, alongside Lois Newman, Customer Success Manager, and Aaron Wilkowitz, Solutions Engineer. They explored how ChatGPT Enterprise can empower organizations by streamlining data analysis, enhancing productivity, and fostering a data-driven culture. Key Takeaways: 1. Data Security & Privacy: Lois highlighted the robust data privacy and compliance measures of ChatGPT Enterprise, emphasizing that user data is not used to train models and is fully controlled by the organization. 2. Integration with Data Infrastructure: The session outlined how ChatGPT Enterprise can seamlessly integrate with existing tech stacks, providing employees with easy access to powerful AI tools. 3. Demos and Practical Applications: Aaron demonstrated how ChatGPT Enterprise helps teams prepare, analyze, and visualize data, showcasing examples from anomaly detection to complex forecasting. AI-Powered Data Analysis: 1. Enhanced Accessibility: ChatGPT Enterprise makes it easier for non-technical employees to run analyses, freeing data scientists to focus on more complex tasks. 2. End-to-End Demos: The session included live demos showing how users can prepare data, generate visual insights, and integrate results directly with tools like Jira and Outlook using GPT Actions. Q&A Highlights: Elan Weiner, Solutions Engineer, joined for a live Q&A, answering questions about integrating ChatGPT into organizational workflows and data security concerns.
# AI Literacy
# Technical Support & Enablement
# Everyday Applications
46:45
Richard Paul Waterman
Siya Raj Purohit
Nupur Jain
+2
Richard Paul Waterman, Siya Raj Purohit, Nupur Jain & 2 more speakers · Oct 23rd, 2024
The recent OpenAI Forum event titled "How Wharton is Becoming an AI Native Institution" was a fascinating discussion led by Natalie Cohn, OpenAI Forum’s Community Architect, and featured experts like Dr. Richard Paul Waterman, a professor from Wharton, as well as his collaborators, MBA students Nupur Jain and Ceren Okar, and IT project lead Brandon Lafving. The event highlighted how Wharton has integrated AI into its educational framework, focusing on Dr. Waterman’s AI-based tools such as the "StatBot". These innovations aim to enhance the learning experience by automating tasks like summarizing lectures and improving faculty collaboration through data sharing. The team shared insights into the process of AI adoption, emphasizing that the demand for AI-powered tools is growing, with students driving the initial engagement. Throughout the event, participants also discussed broader trends in AI adoption within higher education, including how faculty and administrators can overcome challenges by integrating AI more seamlessly into the curriculum. Sia Raj Purohit, OpenAI’s education leader, further outlined a three-stage framework for AI transformation in universities, beginning with individual faculty adoption, moving toward department-level collaboration, and culminating in full organizational integration. Dr. Waterman and his collaborators demonstrated how Wharton is leading the way in AI-native education, both with student-focused AI tools and faculty-driven innovations, providing a glimpse into the future of higher education powered by AI.
# Higher Education
# GPT-4
# Everyday Applications
1:06:19
Lois Newman led another session in the exciting ChatGPT Enterprise Learning Lab series. During the session, participants gained valuable insights into deploying ChatGPT widely across their organizations, along with best practices for driving user adoption. Whether attendees were just beginning with ChatGPT or looking to scale existing initiatives, the session provided actionable strategies for ensuring success. Designed to guide users through the ins and outs of GPT technology, the series offered a comprehensive overview of essential topics. The agenda covered: 1. AI Strategy 2. Change Management 3. Understanding ChatGPT Users 4. Developing Use Cases 5. Adoption Initiatives
# AI Literacy
# Technical Support & Enablement
# AI Adoption
1:03:49
Ahmed El-Kishky
Hongyu Ren
Giambattista (Gb) Parascandolo
Ahmed El-Kishky, Hongyu Ren & Giambattista (Gb) Parascandolo · Oct 4th, 2024
Natalie Cone introduced three key contributors to OpenAI's O1 model, Ahmed Elkishki, Hongyu Ren, and G.B. Parascandolo, who discussed the development and reasoning capabilities of the O1 model. The speakers shared insights on how the O1 model utilizes reinforcement learning to develop its reasoning skills, including breaking down complex problems into sub-steps, error correction, and employing a structured thought process, similar to how humans solve problems. The discussion emphasized the significance of reasoning in AI, highlighting O1's ability to handle complex tasks, including high-level math problems and code generation. Ahmed presented O1's advanced capabilities, showing its superior performance in benchmarks like AIME and Codeforces, demonstrating how reasoning allows the model to explore different approaches before reaching a solution. Hongyu introduced O1 Mini, a smaller, more cost-efficient version optimized for STEM tasks, while maintaining high performance in general inquiries. The event also included a Q&A session, where the speakers addressed questions on the nuances of reasoning, O1's applicability in creative domains, and its potential impact on AGI development. Overall, the discussion showcased O1 as a pioneering advancement in reasoning-focused AI, with significant implications for the future of large language models.
# AI Research
# GPT-4
1:04:24
Conor Grennan
Matt Lewis
Conor Grennan & Matt Lewis · Oct 2nd, 2024
In this talk, Conor Grennan explores the barriers to adopting generative AI in professional and personal workflows, emphasizing that the challenge is not about learning the technology but changing behavior. He compares the adoption of AI to behavioral changes like using a treadmill, focusing on the need to integrate AI fluently into daily life. By shifting away from traditional digital transformation mindsets, Grennan advocates for a more intuitive and conversational approach to AI.
In this talk, Dr. Chi-kwan Chan explores how AI is transforming astrophysical research, particularly in imaging black holes. He discusses the role AI plays in areas such as data processing, causal inference, and simulations, and highlights the potential for AI to independently contribute to scientific discoveries. Dr. Chan also emphasizes the need for AI to overcome challenges in dealing with noisy data and integrating with complex astronomical observations.
# STEM
# AI Research
# Higher Education
Conor Grennan
Matt Lewis
Conor Grennan & Matt Lewis · Oct 2nd, 2024
Conor provided a practical framework for rethinking how we use large language models like ChatGPT, emphasizing that the key to effective implementation is about changing behavior rather than just learning new technology. He presented a three-part framework that aligns with how we actually work: Learn, Execute, and Strategize. This approach promised to elevate generative AI from an intermittently-used tool to a transformative force that could dramatically improve decision-making, efficiency, and strategic planning. Conor spoke on topics such as Not Your Typical Tech Upgrade: Why our brains resist AI, Breaking Bad Habits: Shifting away from Google-centric thinking, The AI Mindset: Embracing a new paradigm for interaction, Hands-on Transformation: Live demo of AI in action, and Beyond Text: Exploring AI's expanding capabilities.
# AI Literacy
# Career
# Everyday Applications
44:50
Daniel Miessler
Joel Parish
Daniel Miessler & Joel Parish · Oct 2nd, 2024
In Integrating AI Into Life and Work, Daniel Miessler shares his approach to using AI as a tool for productivity and problem-solving in daily life and work. He discusses creating a framework of prompts and APIs to automate tasks like note-taking, content analysis, and workflow optimization, while showcasing real-world examples of how AI can enhance efficiency across various professional domains.
# Career
# Everyday Applications
# Technical Support & Enablement
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