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The third Technical Success Office Hours, where we tackle technical challenges and share expert insights to support the community. Perfect for those eager to deepen their knowledge and connect with industry experts, this session offers valuable opportunities for growth and collaboration.

Kevin Alwell and James Hills, Solutions Architects at OpenAI, will lead this session as we celebrate the season with cutting-edge AI capabilities designed to enhance your workflows. Dive deep into our latest releases, including exciting year-end surprises that showcase how OpenAI continues to innovate.

Technical Success Office Hours (December 2024)

ChatGPT 102: Leveraging AI to do Your Best Work

ChatGPT & Reasoning

ChatGPT Projects

ChatGPT 101: A Guide to Your Super Assistant

Advanced Prompt Engineering

ChatGPT for Data Analysis

Introduction to GPTs

OpenAI, LLMs & ChatGPT

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Lois Newman leads the fourth session that is a part of this exciting new series called ChatGPT Enterprise Learning Lab.These sessions are designed to guide users through the ins and outs of GPT technology.  As the series progresses, the sessions will delve into more complex topics, tailored to the growing needs of our community. These advanced sessions will explore strategies for scaling custom GPTs, optimizing workflows, and using AI to tackle domain specific challenges.

OpenAI Presents: Build Advanced GPTs & Custom Actions in ChatGPT

At the event, Ben introduced Lois Newman from OpenAI, who provided insights into using ChatGPT Enterprise effectively. Lois discussed the recent launch of new AI models and emphasized the importance of prompt engineering to improve interactions with AI. She introduced the 'OK, Better, Best' framework, which helps users optimize their prompts for more effective outcomes. Additionally, Lois explored the concept of GPTs (Generative Pre-trained Transformers) and demonstrated building a custom GPT to automate tasks, illustrating the practical applications of AI in workflow automation. The event concluded with Lois addressing how these technologies could enhance productivity and strategic decision-making across various business domains.

ChatGPT Enterprise 102: An Intermediate Guide to Your AI Work Assistant

About the Talk:
Unlock the full potential of ChatGPT Enterprise with this live webinar hosted by Lois Newman, Customer Success Manager at OpenAI. This foundational session provides an overview of ChatGPT Enterprise, including an introduction to GPT-4o and its latest advancements. You'll learn about multimodality, practical everyday use cases and we’ll also explore how ChatGPT can enhance data analysis tasks, making complex processes more efficient. To help you get the most out of the tool, the session includes prompt engineering tips and tricks, guiding you on how to craft prompts to get the best results.
This is the first in a series unfolding throughout the rest of the year. Our sessions will become more advanced over time, and tailored to the needs of the community. Your attendance, participation, and questions will inform future sessions.
Whether you're new to ChatGPT Enterprise or looking to maximize its capabilities, this webinar offers valuable insights to help you effectively integrate AI into your daily operations.
About the Speaker:
Lois is a Customer Success Manager at OpenAI, specializing in user education and AI adoption. With over 10 years of experience in SaaS, she has extensive experience in developing and delivering engaging content, from large-scale webinars to stage presentations, aimed at enhancing user understanding and adoption of new technologies. Lois works closely with customers to ensure ChatGPT is integrated into daily activities and effectively utilized in the workplace. Lois is known for her storytelling approach, making complex technology relatable and accessible to all audiences.


ChatGPT Enterprise 101: A Beginner Guide to Your AI Work Assistant

Lois Newman led another session in the exciting ChatGPT Enterprise Learning Lab series. During the session, participants gained valuable insights into deploying ChatGPT widely across their organizations, along with best practices for driving user adoption. Whether attendees were just beginning with ChatGPT or looking to scale existing initiatives, the session provided actionable strategies for ensuring success. Designed to guide users through the ins and outs of GPT technology, the series offered a comprehensive overview of essential topics.

The agenda covered:

1. AI Strategy
2. Change Management
3. Understanding ChatGPT Users
4. Developing Use Cases
5. Adoption Initiatives

Deploying ChatGPT at Scale: Best Practices for Adoption

The webinar, part of the ongoing ChatGPT Enterprise Learning Lab series, featured Ben Kinsella, a member of OpenAI’s Human Data Team, alongside Lois Newman, Customer Success Manager, and Aaron Wilkowitz, Solutions Engineer. They explored how ChatGPT Enterprise can empower organizations by streamlining data analysis, enhancing productivity, and fostering a data-driven culture.

Key Takeaways:
1. Data Security & Privacy: Lois highlighted the robust data privacy and compliance measures of ChatGPT Enterprise, emphasizing that user data is not used to train models and is fully controlled by the organization.
2. Integration with Data Infrastructure: The session outlined how ChatGPT Enterprise can seamlessly integrate with existing tech stacks, providing employees with easy access to powerful AI tools.
3. Demos and Practical Applications: Aaron demonstrated how ChatGPT Enterprise helps teams prepare, analyze, and visualize data, showcasing examples from anomaly detection to complex forecasting.

AI-Powered Data Analysis:
1. Enhanced Accessibility: ChatGPT Enterprise makes it easier for non-technical employees to run analyses, freeing data scientists to focus on more complex tasks.
2. End-to-End Demos: The session included live demos showing how users can prepare data, generate visual insights, and integrate results directly with tools like Jira and Outlook using GPT Actions.

Q&A Highlights:
Elan Weiner, Solutions Engineer, joined for a live Q&A, answering questions about integrating ChatGPT into organizational workflows and data security concerns.

Enabling a Data Driven Workforce

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.css-1yea3ck-StyledLink:hover *{color:var(--theme-color-primary, #D12D9D);}Technical Success Office Hours (December 2024)

Technical Success Office Hours (December 2024)